At Amudu, we’re committed to delivering your groceries, fresh produce, and specialty items safely and efficiently. Please review the following details to understand our delivery process and your responsibilities as a customer.
Delivery Eligibility & Receiving Orders
It is your responsibility to ensure that an individual 18 years or older is present at the delivery location during the scheduled time to receive your order.
Delivery Delays & Weather Conditions
We prioritize the safety of our delivery team and the community.
If severe weather or hazardous driving conditions arise, we may:
Same-Day Delivery
We offer same-day delivery for orders placed before 2:00 PM local time. Orders received after that time will be scheduled for the next available delivery slot.
Delivery Zones & Fees
Our delivery areas and associated fees may change from time to time without prior notice.
We recommend reviewing the Delivery Information section on our website when placing your order to confirm service availability and estimated charges in your area.
Return & Refund Policy for Perishable Goods
Due to the nature of our products, including fresh fruits, vegetables, and other perishables, returns are not accepted. However:
Customer Support Window
If you experience an issue with your delivery, please contact us within 2 hours of receiving your order. Requests made after this window may not be eligible for review or compensation.
Your trusted source for quality groceries and spices.
Pure, fresh, and delivered with care to your doorstep.
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